Privacy Policy

1. Introduction

OperatorMemo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at operatormemo.com ("the Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address when you create an account
• Business Concepts: The ideas and concepts you submit for memo generation
• Payment Information: Processed securely by Stripe; we do not store your full card details

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process your payments and manage your credits
• Generate Operator Memos based on your submitted concepts
• Send you important notifications about your account
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI Processing

When you submit a business concept, it is processed by our AI system (powered by Anthropic Claude) to generate your Operator Memo. Your submitted concepts:

• Are used solely to generate your requested memo
• Are stored in our database associated with your account
• May be retained for service improvement purposes in anonymized form
• Are not shared with third parties for their marketing purposes

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Stripe: For payment processing
• Supabase: For database and authentication services
• Anthropic: For AI memo generation
• Hosting providers: For infrastructure services

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when necessary to protect our rights, safety, or property.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information as follows:

• Account Data: Until you delete your account
• Generated Memos: Indefinitely, unless you request deletion
• Transaction Records: As required by law (typically 7 years)
• Usage Logs: Up to 90 days

8. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have certain data protection rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at privacy@operatormemo.com

9. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookies through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us: